Borgata Review

Borgata Sportsbook Review

Borgata Sportsbook might not have a major footprint in the U.S. sports betting landscape, but it has made a significant impact in The Garden State.

Between a delightfully simple interface, competitive odds and top-tier customer service, Borgata does well to overcome its limited availability nationwide, providing New Jersey residents with a great experience. And while a subpar welcome bonus and slow withdrawal times might concern new users looking to make a splash, the rest of Borgata's product is terrific.

Here's a closer look at Borgata Sportsbook, and why experienced players in particular would be wise to give this sports betting app a chance whenever they're in NJ.

Borgata Quick Facts

Borgata Locations

Presently, Borgata is strictly live in New Jersey, both online and at the BetMGM Sportsbook on-site in Atlantic City.

Sports Leagues to Bet On

Borgata offers wagering on standard North American sports leagues and events. However, it also offers wagering on niche sporting events like bull riding, darts, handball, and sailing. 

Borgata's expansive betting menu sets it apart from many sportsbooks that focus primarily on the "Big 4" of the NFL, MLB, NBA, and NHL. Borgata gives users a plethora of betting options and allows them to explore other sports (if they so choose).

NFL Betting

Borgata provides a standard range of betting options for NFL wagers, including conference, divisional, and Super Bowl futures, moneylines, spreads, totals, in-game wagers, and player props each Sunday during the season. It also offers exotic team props for each team to win or lose in the Divisional Round, Wildcard Round, and Super Bowl. 

Borgata understands the popularity of the NFL and has capitalized by creating fun and unique markets that appeal to all levels of sports bettors.

NBA Betting

There are no shortage of options for NBA betting aficionados, as Borgata offers moneyline, spread, and total plays for every game on the schedule. You can also wager on teasers, quarterly or halftime options, player props, and various alternative spreads and totals.

College Football

Borgata offers moneyline, spread, and total plays for most Division I college football games on any given Saturday during the season, along with various futures markets for the National Championship, conferences, divisions, and player awards.

College Basketball

Borgata has the bases covered in NCAA basketball betting, offering traditional markets throughout the regular season and conference tournaments. And as with most providers, Borgata steps things up a notch before March Madness tips off.

NHL Betting

Borgata houses a decent NHL betting menu. In addition to moneyline, puckline, and total plays, bettors have access to props, along with period-specific betting markets and futures. I would like to see more secondary markets here, and player props in particular; Borgata doesn't provide many, and they're posted later than competitors like FanDuel or DraftKings.

MLB Betting

Borgata carries a comprehensive selection of MLB markets. Besides your standard moneyline, spread, and totals, bettors can wager on player props, player awards, and regular season stat leaders. The game props markets are particularly robust, though as with other sports, I wonder if Borgata might consider posting its player props earlier.

Other Sports Leagues

Borgata allows users to access its full menu of offerings simply by clicking the "A-Z Sports" icon in the sports menu at the top of the screen.

The list is an exhaustive one, and includes international baseball, basketball and hockey, along with boxing, cricket, cycling, darts, Formula 1, golf, handball, lacrosse, MMA, NASCAR, Rugby League, Rugby Union, snooker, soccer, table tennis, adult-sized tennis and volleyball.

As mentioned earlier, this is one of the more impressive sports menus you'll see at a U.S. sports betting site, and doesn't even factor in the exhaustive list of sub-menus; for example, Borgata provides odds for soccer leagues in more than 70 different countries. That's impressive.

Online Betting Experience

Borgata offers a mobile betting app for iPhone and Android and a betting site accessible on laptops and desktop computers.

Betting Site Experience

The Borgata betting site is attractive due to its simplicity. 

Upon entering, the user is greeted with a black and white interface (with a nice splash of purple) that is easy to navigate. The top ribbon displays all the available leagues, along with the aforementioned "A-Z Sports" search option to help find your desired event to bet on.

Borgata also makes it easy for users looking for a big payday with an "Easy Parlay" builder on the ribbon, along with easy access to a page that allows bettors to discover what ongoing promotions they can take advantage of.

Bettors can also find a portal that takes them to the iGaming section of the website if they want to play virtual table games or slots. 

The best part about the Borgata website is how clean it is. The black and white contrast makes it easy to distinguish where on the site a user needs to go, and between the ribbon and other drop-down menus, it is easy to navigate.

Mobile Betting and Betting App

The mobile app is available for download on the Apple App Store and Google Play. 

Much like the website, the design is clean and straightforward to navigate. The design mirrors the website, which brings a refreshing familiarity to users that have previously utilized the website. Load times are quick, and the "Help & Contact" icon is front and center if users need to resolve an issue via Customer Service.

The Borgata app is easy to use and consistent in layout and design with the home website creating a positive experience for loyal customers.

Live Betting

Borgata offers a comprehensive live betting menu. 

Easily accessible, the live betting page is filled with action and organized by league. Odds are consistently updated, and the menu is quite diverse in offerings. 

If there is a downfall, the white and gray design is less than appealing visually, but if you're looking for up-to-date odds and action, Borgata certainly brings a level of excellence that few can match.

Casino, Poker, & Other Gaming Options

As you might expect, Borgata has a tremendous casino and iGaming offering. 

The complete list of available gaming options is strung across the top of the screen, making it easy to find the vice of your choice. You can sort your slot machines by tech provider or jackpot, or you can simply scroll to the bottom and search through the hundreds of options manually.

Borgata also provides more than a dozen live gaming tables, covering roulette, blackjack, baccarat and poker, among others. You'll also find separate tabs at the top of the screen for bingo and poker, if you're looking for games to play against other contestants.

Add in a host of other gaming options like Slingo and virtual sports, and the BetMGM influence is particularly noticeable here. Borgata's casino offerings are among the best in the business.

Borgata History

Borgata is one of the premier casino and gaming brands in New Jersey. 

The brand was initially created in a partnership between BetMGM and Boyd gaming. BetMGM eventually bought Boyd out and assumed complete control. 

Looking to get into the sports betting business, BetMGM partnered with GVC Holdings in 2019 to enhance its online gaming platform. GVC Holdings changed its name in December 2020 to Entain and currently operates under that brand.

Entain has a storied past in the digital sports betting space, offering sports betting, casino, and poker online, operating some of the industry's most well-known brands, including Ladbrokes, BetMGM, and bwin. BetMGM and Entain understood Borgata's strong reputation in New Jersey and launched the online sportsbook in May 2019.

Customer Ratings & Reputation

Borgata has an excellent 4.7-star rating on the Apple App Store, and many customers enjoy how quickly the app loads and its ease of use. 

There were some complaints regarding difficulty withdrawing funds in a timely fashion; however, customer service reached out to the customers having issues directly to help resolve the problems.

Borgata's sports betting app has a more modest score of 4/5 on Google Play, but has been reviewed just 71 times there.

Overall, Borgata had a strong reputation that allowed them to penetrate the sports betting industry correctly, and with their strong backing, they will continue to see success.

Customer Service

The customer service team at Borgata is very friendly and knowledgeable. 

Borgata offers 24/7 customer support via live chat that directs you to an agent who is hospitable and willing to answer any questions and remedy any issues. 

Users can reach out by email, and should expect a response within 1-2 hours. They can also contact Borgata's customer service department by phone.

Borgata Contact

• Email: support.nj@borgataonline.com
• Phone: 877-448-5833
• 24/7Live Chat

Borgata Legal Betting

Borgata is regulated by the New Jersey Division of Gaming Enforcement, which is considered the gold standard of state gaming commissions across the country.

Responsible Gambling

The legal age for sports betting in most states is 21+. This is subject to regional regulation. Please play responsibly. Borgata complies with the rules laid down by New Jersey Division of Gaming Enforcement.

Here are a few resources to help ensure you are gambling responsibly.

• National Council on Problem Gambling (NCPG): The NCPG has over 50 years of experience assisting people and families affected by problem gambling. You can call or text them (1-800-522-4700) or join their 24/7 Live Chat.
• Center for Problem Gambling: The Center has been funded by the New York State Office of Alcoholism and Substance Abuse Services (OASAS) since 1996. They are committed to serving anyone affected by a gambling addiction. Treatment is confidential and provided regardless of a person’s ability to pay. Their gambling counselors have significant experience working with problem gambling and include therapists who are Nationally Certified Gambling Counselors.
• BeGambleAware.org: Offers free, confidential help and support to anyone worried about gambling for themselves or others.
• Gambling Therapy: A global service provided by Gordon Moody offering free emotional support and advice to anyone affected by gambling.

Why Choose Borgata?

Borgata is an excellent choice for bettors living in New Jersey. It's an all-encompassing experience in which bettors can choose to wager on sports or utilize the iGaming platform. 

The added bonus of Borgata having the backing of BetMGM allows customers to capitalize on a sensational BetMGM rewards program and other amenities by visiting the physical sportsbook in Atlantic City. And the website and app allow for a seamless sports betting experience, and customer service is more than willing to lend a helping hand.

We would like to see Borgata improve its player prop approach across the board, and there is room to improve on what is a mostly ho-hum bonus offer. And while we understand that Borgata rewards players in other ways, new players might just want a little more up front (especially given the larger bonuses provided by sportsbooks like Caesars and PointsBet.)

Still, these are minor issues – and despite them, sports bettors in New Jersey will still enjoy the Borgata experience, whether through their mobile phones or a trip to the sportsbook.