BetPARX Review

BetPARX Sportsbook Review

One of the most successful casinos in all of the northeast sector of the United States, Parx Casino in Bensalem, Pennsylvania, was quick to fill out its sports betting and online casino options with the launch of betPARX, the mobile wing of what is a high-profile legal gambling name in the Keystone State.

BetPARX has passed all licensing requirements in the state of Pennsylvania and cleared all regulatory hurdles set forth by the Pennsylvania Gaming Control Board. The provider has also gained licenses in New Jersey, Michigan, and Ohio for the operation of sportsbook and casino offerings in those states.

Follow along as our betPARX online review determines whether or not the mobile wing of the gambling product matches what the retail side has taken years to build. We will take a peek into betPARX’s welcome bonus and other promotions, their locations, a menu of sports betting options, the overall look and feel of the wagering product, their online casino, customer rating, customer service, and banking options.

BetParx Locations

BetPARX hasn’t exactly been lightning-fast in expanding their online sports betting product. That said, the company has a presence in three of the country's most extensive legal sports betting jurisdictions. Our betPARX review expects more expansion to come in the future, but for now, customers will find the brand in

• Pennsylvania – betPARX Pennsylvania operated sports betting and online gambling out of Parx Casino in Bensalem, Pennsylvania
• New Jersey
• Michigan
• Ohio – coming soon and is expected to launch along with the rest of the Ohio mobile sports betting industry in January 2023.

Sports Leagues to Bet On

BetPARX is offering its Pennsylvania customers a good menu of sports to bet on. By either visiting Parx casino in Pennsylvania or accessing the betPARX mobile app, you will find betting opportunities on all of Pennsylvania’s favorites and more.

NFL Betting

NFL is huge in the state of Pennsylvania, as it is across the U.S. Obviously, there is an enormous fanbase and betting appetite in Pennsylvania for the Philadelphia Eagles and Pittsburgh Steelers. Still, as a diverse state, Pennsylvania also has its share of fans from out-of-state NFL teams. The NFL is Pennsylvania’s bread-and-butter, and betPARX heavily focuses on the sport year-long. BetPARX offers a standard range of betting options for NFL wagers, including conference, divisional, and Super Bowl futures, moneylines, spreads, totals, in-game wagers, and player props each Sunday during the season.

NBA Betting

The Philadelphia 76ers are an obsession in Pennsylvania, a fact not lost on Parx casino or the betPARX mobile app. There is action on other competing NBA teams, but most sports betting comes from the state’s only pro hoops franchise, the 76ers. BetPARX offers moneyline, spread, and total plays for every scheduled game. You can also wager on teasers, quarterly or halftime options, player props, and various alternative spreads and totals.

College Football

There is no shortage of college football betting in Pennsylvania. BetPARX offers action on all of the state’s major NCAA programs, such as the Penn State Nittany Lions, the Pitt Panthers, Temple Owls, and Villanova Wildcats, while offering bets on some of the smaller programs as well. You can find moneyline, spread, and total plays for most Division I games on any given Saturday during the season, along with various futures markets for the National Championship, conferences, and divisions.

College Basketball

The Penn State Nittany Lions, the Pitt Panthers, Temple Owls, and Villanova Wildcats have passionate fans in the state of Pennsylvania, and it translates to betting action on those teams at Parx casino and with the betPARX mobile brand. You'll see traditional markets throughout the regular season and conference tournaments. You'll find more options when the action ramps up for March Madness.

NHL Betting

The NHL is a big betting draw in Pennsylvania, more than almost any other competing U.S. state. The Pittsburgh Penguins and Philadelphia Flyers are both high-profile teams in the state of Pennsylvania, both in fandom and betting. BetPARX offers a standard NHL betting menu. In addition to moneyline, puckline, and total plays, bettors have access to team and player props, along with period-specific betting markets and futures.

MLB Betting

BetPARX relies on action on the Philadelphia Phillies and Pittsburgh Pirates during the usually-lean summer sports betting months. Both teams have a considerable following in terms of fanbase and betting public, and betPARX sees plenty of action on those teams during the year. BetPARX offers comprehensive MLB markets. Apart from your standard moneyline, spread, and totals, bettors can wager on player props, futures, and first-five game props.

Other Sports Leagues

BetPARX offers action on most major international leagues and a few of the more obscure ones as well. All overseas soccer leagues are covered, such as the EPL and Spain and Italy’s top flights, along with major rugby and even volleyball leagues from around the world. Their impressive A-Z sports menu includes, but is not exclusive to:

• Australian Rules
• Auto Racing (NASCAR, Formula 1, and most major U.S. and international circuits)
• Badminton
• Boxing/UFC/MMA
• CFL
• Cricket
• Cycling
• Darts
• PGA Golf
• Handball
• Rugby League
• Rugby Union
• Snooker
• Soccer
• Table Tennis
• Tennis
• Volleyball

Online Betting Experience

As a comparatively small online sportsbook, betPARX's size and scope really started to surface during our tests of their overall online betting experience. Their betting brand’s relationship with Kambi, a global heavyweight in online gambling software, gave us high hopes that betPARX would be able to exceed expectations and rise to the level of some of the elite competition they face in Pennsylvania, like FanDuel and DraftKings. Unfortunately, it did not quite reach that level.

BetPARX has done a good job of making its product available to the Pennsylvania betting scene. It is available on desktop, with downloadable versions for iOS and Android devices. Those versions are available from the website, App Store, or Google Play.

The entire betting experience, although smooth once we got deeper into it, seemed a little choppy. Our betPARX review made us work a little too hard to accomplish the goals set out before testing.

Website Experience

Regarding the betPARX website itself, we were once again left wanting more. Our betPARX review was greeted by an underwhelming interface, both from an aesthetics standpoint and a navigation perspective.

First impressions are often the most important for online sports betting platforms. We weren't all that impressed when compared with the incredible competition the company faces in a crowded and competitive Pennsylvania scene.

We found, however, that once you get past the initial graphics concerns and accept that you will be required to search for some of the most common aspects of a betting site, the product is OK. The software is intuitive and user-friendly, while transitions were smooth, and the responsiveness was up to par. Overall, betPARX is pretty simple to use, although not as easy as some of the competition they face in the Pennsylvania market.

Our betPARX review hopes that the company can modernize their “Blah” graphics, clean up the cramped feeling on the site and somehow declutter the overall appearance.

Although simple, betPARX could afford to simplify and provide more pertinent information on the landing page itself.

Mobile Betting and Betting App

Accessibility to the betPARX app is not a problem. Dedicated iOS and Android apps are certainly plusses of the overall brand. The App Store and Google Play carries the betPARX app for Pennsylvania bettors and can maximize what the betting brand does best.

A download of the product was quick and painless, and registering for the brand was also simple. We experienced a few issues after that. The sportsbook requires you to click a drop-down menu at the top of the screen to find it, and we discovered that populating a bet slip can be a bit challenging.

We had to search for some of the more common aspects of competing sites (like the sportsbook itself) instead of being readily available on the main page. The bet slip is cramped and frustratingly looks like it won’t fit a few of the available bet types. It eventually does, but the optics of having to cram in the markets we wanted to take advantage of is an unflattering aspect of the betPARX brand.

Users have given the betting app pretty poor ratings on the App Store, with a below-average 2.1 rating. Any time you see an app with more 1-star than 5-star reviews, that's an obvious sign that the product needs work.

Skimming past the usual gripes of people complaining about losing money on risky slots and casino games, you see plenty of complaints regarding the buggy app interface. Constant log-outs and location detection issues are familiar sources of complaints, withdrawals are difficult to find, the bet slip gets lost when browsing, and the app constantly force-feeds you casino content when browsing sports. The app is also not very customizable like industry leaders, where you can set favorite sports and teams to optimize and streamline your betting experience. Instead, you have to sift through a lot of nonsense to find what you're looking for.

Even smaller betting sites available in just one state like PlayMaverick or BetMonarch in Colorado know how to satisfy the needs of local bettors by focusing heavily on local content. BetPARX just hasn't quite figured that one out yet. Overall, there isn't enough thought on user experience going into the app, and it is, in fact, below average.

Live Betting

Live Betting has become an increasingly crucial aspect of a sportsbook’s offerings, and betPARX does an adequate job of providing both quantity and quality of live betting options for their customers.

During our review testing, we found dozens of live betting opportunities available at any one time, the necessary real-time data supporting the bet type to be prevalent. Live odds were updated promptly. However, live data feeds, and game trackers are curiously absent from the betPARX platform itself, dragging the entire experience down just a tad. Live streaming options are also missing from the betPARX Live Betting offering.

Is it the best live betting experience in Pennsylvania? No. But, in-play betting is a focus of the betPARX brand, and it does check most of the boxes. Considering that you can also follow along games in person at their epic retail sportsbook will beat the pants off of any live streaming service offered on a betting site.

Casino, Poker, & Other Gaming Options

BetPARX has been criticized for focussing on their online casino at the expense of their sportsbooks. Our betPARX online review had a hard time disputing this assessment. BetPARX was born out of Parx Casino, one of the most impressive and well-known retail gambling facilities in all of Pennsylvania. It is taking some time for the sportsbook to catch up to the Casino's reputation that not only lies in the retail facility where betPARX calls home but is also embedded into the software of the betPARX brand.

The betPARX online casino boasts over 150 gaming options, from slots to table games and video poker. Its games menu comprises some of the world's top online casino software providers, such as NetEnt, IGT, and Scientific Games.

The current aesthetic issues are still prevalent, as is a disappointingly small menu of gaming options. At this time, there doesn’t seem to be much appetite to expand the betPARX online casino.

Like the rest of the betPARX offerings, our review was left wanting more out of the brand and ultimately lagged behind some of the high-level competition it faces in the Pennsylvania market.

BetPARX History

Parx Casino has been a provider of online sports betting and gambling since 2019 to complement its impressive, expansive, top-notch retail facility. BetPARX was a logical addition to the property, making it one of the most complete, Vegas-like overall gambling facilities in the northeast.

Customer Ratings & Reputation

Parx Casino in Pennsylvania is considered the industry standard for retail facilities. Unfortunately, the hype doesn’t quite measure up to the reality of just what you are getting from the betPARX brand.

The best way to assess the betPARX customer rating and reputation is to take a peek at the App Store and Google Play. The App Store gives betPARX a 2.1/5 rating - not great. Google Play provides the site with a 3.1/5 rating. Both cited issues ranging from logging in to glitchiness to the underwhelming bonuses and promotions on the site. 

Customer Service

Customer service with betPARX is a true strength of the brand. Having a reputable retail facility to call home certainly helps. All of the necessary customer support options are there with the betPARX brand, although extending the hours for the Live Chat option to 24/7 would be nice. Still, Live Chat, Email, phone, and social media options are available, as is a comprehensive FAQ section.

BetPARX Contact

• Live chat - 10 am - 12 am EST
• Email: pasupport@parxcasino.com
• Phone: 1-833-472-7972
• Twitter:

BetPARX Legal Betting

BetPARX is regulated by the authorities in the respective states in which it operates, making it a safe, secure, locally-regulated betting site.

• Pennsylvania Gaming Control Board
• The New Jersey Division of Gaming Enforcement

Responsible Gambling

Responsible Gaming has become an increasingly important part of an online casino’s offerings. Our betPARX review was happy to see that the site takes the issue of problem gambling seriously.

BetPARX offers a whole section on Responsible Gambling with multiple tools to manage your gaming activity and links to support networks for those worried about problem wagering. BetPARX offers self-imposed limits, deposit limits, wager limits, maximum bet limits, and time limits, as well as self-exclusion and timeouts for their customers.

Here are a few resources to help ensure you are gambling responsibly.

• National Council on Problem Gambling (NCPG)
• Center for Problem Gambling
• BeGambleAware.org
• Gambling Therapy
• Council on Compulsive Gambling of New Jersey
• The Council on Compulsive Gambling of PA

BetPARX Review Conclusion

BetPARX has the backing of one of the most respected names in Pennsylvania gambling – Parx Casino. Expectations for the brand were high because of their affiliation. Unfortunately, our betPARX review concluded that the product doesn’t quite reach the standard of the retail facility with which it is associated.

The menu of sports to wager on is OK, the markets offered are as good as any in the Pennsylvania market, the odds are competitive, and the customer service is excellent.

But the interface itself still seems to be a work in progress. The visual appeal lags behind others in the Pennsylvania market, and the cramped, cluttered nature of the overall experience leaves something to be desired.

We still recommend trying the betPARX experience on for size. We just think that expectations have to be tempered.